7/31/20: Due to high demand, PSI's exam-scheduling call center is adding additional hours of operation starting 8/1/20. Additional hours are: Monday-Friday 2:30 am to 9:00 pm PT and Saturday & Sundays from 6:00 am to 2:30 pm PT. Beginning 8/3/20 a dedicated phone number for WA state callers is being launched: 855-205-5825.
6/25/20: Take a look into PSI's Remote Testing Technology and exam scheduling.
Washington Office of the Insurance Commissioner (360) 725-7144
Testing Provider (PSI) (855) 205-5825
1. Complete a Prelicensing Course with Exam FX
If you would like to sell insurance in Washington, you must complete an approved line of prelicensing education and pass the state licensing exam.
To satisfy the requirements for your course, you will need to pass a Certification Exam. The Certification Exam is not monitored. After passing the Certification Exam with a 70% or greater, you will receive a Certificate of Completion. Prelicensing education is valid for 12 months from the date of completion; you will need to take and pass your state exam within this timeframe. Use manager discount email email@example.com to take advantage of special rates for your prelicensing course. Start your licensing course here.
2. Pass a Licensing Exam
Making Exam Reservations
An exam fee must be paid at the time of reservation by credit card, debit card, voucher or electronic check. You can make a reservation through the following methods:
· Online: https://home.psiexams.com
· Phone: (855) 205-5825
What to Bring
Two forms of current signature identification:
· A primary ID (photograph and signature, not expired) such as a Driver’s License or Passport
· A secondary ID (signature, not expired) such as a Debit or Credit card
You will be required to supply a copy of your Certificate of Completion in order to be admitted to the exam.
· Report to the test center 30 minutes before the exam to sign in and verify identification.
· No talking or any other form of communication among candidates is permitted in the exam area.
· Children, cell phones, calculators, pagers, cameras, programmable electronic devices and recording devices of any kind are NOT allowed.
· No smoking, eating, or drinking will be allowed at the exam site.
· Dictionaries, books, papers, or study and reference materials are NOT permitted.
· You may not exit the building during the exam.
· Copying or communicating exam content is a violation of PSI security policy. Either may result in the disqualification of exam results and lead to legal action and prosecution.
PSI exam sites have additional procedures:
· You will have your picture taken prior to admittance into the exam.
· You may not wear a jacket, coat or any type of hooded clothing into the exam room. Sweaters that do not have pockets are allowed.
· You may not bring a purse or backpack into the exam room.
· You will be asked to put these items in your vehicle. PSI only provides accordion type folders for any items. These folders are left in the lobby and PSI is not responsible for the security of those items.
· You may not wear a wristwatch into the exam room and you will be asked to empty your pockets.
· Each exam is given in a multiple-choice format.
· Each exam contains “pretest” questions that are mixed in with the scored questions and are not identified. Pretest questions may not be covered in your educational materials and do not affect your final score!
· The passing score required on each exam is 70%.
· When you complete the exam, you will receive a score report marked “pass or fail”.
o If you do not pass, you will immediately receive an unsuccessful exam results letter along with a diagnostic report indicating your strengths and weaknesses by exam portion. Candidates can schedule another exam but must wait 24 hours before making the reservation.
o If you pass, you will immediately receive a successful notification and performance summary on an exam results letter.
3. Get Fingerprinting
Fingerprinting is available at the Lacey/Olympia, Spokane, Everett, Yakima, Yukwila/Seattle, Vancouver, and Kennewick testing centers. You can make an appointment on the phone by contacting MorphoTrust, USA at (866) 761-8069.
4. Apply for a License
After passing the exam, apply for your license by completing an application at http://www.insurance.wa.gov.